Third Workshop - May 15, 2009

The third annual Workshop on Information Intensive Services at the Simon Graduate School of Business on May 15, 2009.  The purpose of the workshop was to bring together academics and practitioners to discuss the current challenges and opportunities in professional and other information intensive services.  Representative topics of interest were: service outsourcing contracts, business process design, health care operations and informatics, revenue management, supply chain technologies and integration, call center management, data mining, corporate information services, financial services, and sales force management.  The workshop provided an informal atmosphere for the sharing of ideas and for creating opportunities for collaboration.  Attendance included practitioners from several of the top innovative service companies operating in the region and scholars from leading academic institutions.

3rd Workshop on Information Intensive Services, May 15, 2009 (.pdf). Simon Graduate School of Business, University of Rochester         

Featured Workshop Presentations:

• Business Analytic Solutions in Healthcare and Government, Jay Goodwyn, Partner, IBM Global Business Services
• Using second generation data to provide Decision Support in Travel Procurement, Scott Gillespie, Founder and Chief Analytical Innovator of KSG Holdings, Inc., Formerly CEO of Travel Analytics

Second Workshop - May 19, 2008

2nd Workshop on Information Intensive Services, May 19, 2008. Simon Graduate School of Business, University of Rochester  

First Workshop - April 27, 2007  

Workshop on Information Intensive Services, April 27, 2007 (.pdf).
Simon Graduate School of Business, University of Rochester

 
4th Conference on Mathematical Methods in Counterterrorism.
September 20-22, 2007. Rochester Institute of Technology, Rochester NY

Presentation:

• John M. Kelly, president and COO, Xerox Global Services interview