Simon Business School

Faculty Profile

Ricky Roet-Green
Assistant Professor
Phone: 585.275.5105
Office: C3-345 Carol Simon Hall


Ricky Roet-Green received a PhD in Operations Research from the school of mathematics at Tel-Aviv university (Israel) in 2014. Before joining Simon Business School, she spent two years as a postdoc at the University of Toronto. Her research interests lie in modelling and analyzing the behavior of strategic customers in congestion-prone environments, particularly in service systems. Her work integrates queueing theory, game theory and mechanism design, aiming to optimize system performance in terms of revenue and social welfare maximization.

Research Interests

Operations Research, Operations Management, Service Systems, Queueing Theory, Game Theory, Mechanism Design

Professional History

Assistant Professor
University of Rochester Simon Business School
July 2015 -
Post-Doctoral Fellowship
University of Toronto
2013 - 2015
Tel Aviv University
2011 - 2013


Tel Aviv University - 2014
Ph D
Operations Research, School of Mathematics
Tel Aviv University - 2007
Applied Mathematics
Tel Aviv University - 2003
Political Science
Tel Aviv University - 1998
Economics and Political Science


On queue-length information when customers travel to a queue
Contribution Type: Journal Article, Professional Journal
Journal/Publisher/Proceedings Publisher: Manufacturing & Service Operations Management
Cascade equilibrium strategies in a two-server queueing system with inspection cost
Journal/Publisher/Proceedings Publisher: European Journal of Operational Research
Pricing and Prioritizing Time-Sensitive Customers with Heterogeneous Demand Rates
Journal/Publisher/Proceedings Publisher: Operations Research
Volume: 67
Issue: 4
The impact of inspection cost on equilibrium, revenue and social welfare in a single server queue
Contribution Type: Journal Article, Academic Journal
Journal/Publisher/Proceedings Publisher: Operations Research
Volume: 65
Issue: 3

Current Research Programs

A learning model on ride sharing
A truth mechanism in election surveys
Cascade equilibrium strategies in a two-server queueing system with inspection cost
No Shows
On Queue-Length Information in a Tandem Queue System
Pricing and prioritizing time-sensitive customers with heterogeneous demands
Ride Solo or Pool: The Impact of Sharing on Optimal Pricing of Ride-Sharing Services
Test Routing Decisions in Emergency Rooms
The armchair decision: depart or stay home
Waiting-time prediction with invisible customers
Who are you waiting for: On designing an optimal waiting-room
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