Prior to her academic career, Professor Tilson worked as a software engineer and project manager in telecommunications, medical instrumentation, supply chain software and financial industries.
Managing Health Care OperationsOperations ManagementAdv Topics in CIS and OMOperations Management: Business Problems Context
- Research Interests
Professor Tilson’s research interests are in health care operations, stochastic scheduling and supply chain management. She has published articles in the Management Science, MSOM, OR, Production and Operations Management Journal, DSS, European Journal of Operations Research, and others.
- Teaching Interests
Professor Tilson's teaching interests are in quantitative decision making and in healthcare operations management. She was the recipient of the MBA Superior Teaching award in 2009.
Case—A Data-Driven Approach to Improving Hospital Observation Unit Operations2022INFORMS Transactions on EducationIssue22Intra-day Dynamic Rescheduling under Patient No-shows2022Proceedings of the 55th Hawaii International Conference on System SciencesMachine Learning, Ethics and Change Management in Healthcare2022ORMS TodayVolume48Case Article -- Machine Learning, Ethics and Change Management: A Data-Driven Approach to Improving Hospital Observation Unit Operations2022Informs Transactions on EducationAccounting for Capacity: A Real Time Optimization Approach to Managing Observation Unit Utilization2021Naval Research LogisticsThe Impact of Custom Contracting and the Infomediary Role of Healthcare GPOs2019PRODUCTION AND OPERATIONS MANAGEMENTIssue3Volume28Simulation Model to Study Provider Capacity Release Schedules under Time-Varying Demand Rate for Acute Appointments, Demand for Follow-Up Appointments, and Time-Dependent No Show Rate2019Proceedings of the 52nd Hawaii International Conference on System SciencesReducing Costs of Managing Medication Inventory in Automated Dispensing System in Hospital Units2019Proceedings of the 52nd Hawaii International Conference on System Sciences.Issue2019Case Article—Medication Waste Reduction in an In-Hospital Pharmacy: A Case That Bridges Problem Solving Between a Traditional Case and an Industry Project2016INFORMS Transactions on EducationIssue2Volume16Case—Medication Waste Reduction in an In-Hospital Pharmacy2016INFORMS Transactions on EducationCase—Medication Waste Reduction in an In-Hospital Pharmacy, Part A2016INFORMS Transactions on EducationIssue2Volume16Configuring surgical instrument trays to reduce costs2015IIE Transactions on Healthcare Systems EngineeringOptimizing the timing and number of batches for compounded sterile products in an in-hospital pharmacy2015Decision Support SystemsVolume76Configuring Surgical Instrument Tray Sets to Reduce OR Costs2015INFORMS Healthcare ConferenceOn the Complexity of Project Scheduling to Minimize Exposed Time2014European Journal of Operational ResearchIssue2Volume237Monopoly Production and Pricing of Finitely Durable Goods with Strategic Consumers' Fluctuating Willingness to Pay2014International Journal of Production EconomicsIssue154Mathematical Modeling to Reduce Waste of Compounded Sterile Products in Hospital Pharmacies2014Hospital PharmacyIssue7Volume49Quantitative Case Study: Use of Pharmacy Patient Information Systems to Improve Operational Efficiency2014System Sciences (HICSS), 2014 47th Hawaii International ConferenceUse of a Markov Decision Process Model for Treatment Selection in an Asymptomatic Disease with Consideration of Risk Sensitivity2013Socio-Economic Planning SciencesTechnical Note—Managing a Secret Project2013Operations ResearchIssue1Volume61The Impact of Technology on the Labor Procurement Process2013HICSS - 46Optimal Workflow Decisions for Investigators in Systems with Interruptions2013Management ScienceIssue5Volume59A Queueing Model to Evaluate the Impact of Patient “Batching” on Throughput and Flow Time in a Medical Teaching Facility2012Manufacturing and Service Operations ManagementIssue4Volume14Case Article—Vermillion OVA1 Test2012INFORMS Transactions on EducationIssue3Volume12Case—Vermillion OVA1 Test, Part A2012INFORMS Transactions on EducationIssue3Volume12Case—Vermillion OVA1 Test, Part B2012INFORMS Transactions on EducationIssue3Volume12Literature survey: Mathematical models in the analysis of durable goods with emphasis on information systems and operations management issues2012Decision Support SystemsIssue2Volume53Analytical Model of Adoption of item level RFID in a two-echelon supply chain with shelf-space and price-dependent demand2011Decision Support SystemsIssue2011Volume51Inventory Decisions for Durable Goods with Volatile Demand2011Proceedings of the 45th Hawaii International Conference on System SciencesReminder Systems for Reducing No-shows in Office Practices2011Proceedings of the 45th Hawaii International Conference on System SciencesUnexpected Motivations behind Joining Group Purchasing Organization (GPO)2011Proceedings of the 44th Hawaii International Conference on Systems SciencesLiterature Survey: Mathematical Models in the Analysis of Durable Goods with Applications to IS Research2011Institute of Electrical and Electronics Engineers (IEEE)A Research Agenda for Emerging Roles of Healthcare GPOs and Their Evolution from Group Purchasing to Information Sharing to Strategic Consulting2010Proceedings of the 43rd Hawaii International Conference on System SciencesAnalytical Model of Adoption of Item Level RFID in a Two-Echelon Supply Chain with Shelf-Space and Price-Dependent Demand2010Proceedings of the 43rd Hawaii International Conference on System SciencesUnanticipated Influence of Coordination Mechanisms on Physician Workstyles and ED Operational Efficiency2010Proceedings of the Americas Conference on Information SystemsChannel Strategies for Durable Goods2009Productions and Operations ManagementIssue2009Volume18Pricing and Allocation of Retail Space with One RFID Enabled Supplier and One Non-RFID Enabled Supplier2009International Journal of Revenue ManagementIssue2009Volume3Scheduling Projects with Stochastic Activity Duration to Maximize EPV2009European Journal of Operational ResearchIssue2009Volume198Monotonicity Properties of Wholesale Price Contracts2008Mathematical Social SciencesIssue2008Volume56Operational Performance of a US Emergency Department: Impact of Coordination Mechanisms and Physician Workstyles2008Proceedings of the 13th International Conference on Productivity and Quality ResearchUnanticipated Influence of Coordination Mechanisms on Physician Workstyles and ED Operational Efficiency2008