David Tilson

David Tilson

Clinical Professor
Area(s) of Expertise
Computers and Information Systems
Bio

Professor Tilson’s industry experience includes working in strategy consulting, mostly with McKinsey & Company, along with a decade in R&D and project management in the telecom, high-tech and media industries. He has consulted for clients in financial services, insurance, telecom, software and energy. His track record of accomplishments includes winning a Royal Television Society Award (British equivalent to an Emmy) for broadcast technology. Having lived and worked on three continents also gives him an understanding of business and collaboration in an international context. During a three year stint as Associate Dean of the Full-Time MBA he led initiatives to change the school’s approach to program pricing resulting in increased domestic applications. Rationalized program calendar to improve career outcomes and student satisfaction. Expanded programming for professional skill development to include problem solving and ethics while increasing emphasis on communication and teamwork skills with experiential learning. Initiated efforts to increase school’s visibility within the industry and to update the curriculum.

Courses
Big Data
Business Process Analysis & Design
Strategy and Business Systems Consulting Practicum
Structured Problem Solving
Research Interests
Dr. Tilson’s research primarily explores digital platforms and infrastructures. In other research streams he has explored technical standards, mobile computing, and improving operational efficiency in healthcare settings. He is published in journals such as Information Systems Research, Telecom Policy, Decision Support Systems, the European Journal of Information Systems, and Socio-Economic Planning Sciences. He has over 2600 citations on Google Scholar and won a best paper awards in (a) Mobile Technologies and Service Science Track at HICSS Conference and (b) Healthcare Management category at the Decision Sciences Institute Annual Meeting.
Teaching Interests

His teaching interests include strategic and business systems consulting, business process improvement, information systems, and analytics. He has led experiential learning for over 150 student teams through consulting projects with external companies and organizations. He has taught in the Simon Executive MBA program and led customized executive courses on teamwork, problem-solving, and project management. He also teaches courses on data management and on "Big Data" using Hadoop, Hive, and Spark (dataframes, machine learning, and data streaming) technologies.

Publications
Dynamic Capabilities for Transitioning from Product Platform Ecosystem to Innovation Platform Ecosystem
2022
European Journal of Information Systems (EJIS)
Digitally Induced Industry Paradoxes: Disruptive Innovations of Taxiwork and Music Streaming Beyond Organizational Boundaries
2021
Research in the Sociology of Organizations
Generativity in Digital Infrastructures: A Research Note
2017
The Routledge Companion to Management Information Systems
Digital Platforms and Complexity
2016
Annual Meeting of the Academy of Management
Optimizing the timing and number of batches for compounded sterile products in an in-hospital pharmacy
2015
Decision Support Systems
Volume
76
Introduction to the Special Issue: Mobile Commerce Research yesterday, today, tomorrow – what remains to be done?
2015
International Journal of Electronic Commerce
Issue
4
Volume
19
Mathematical Modeling to Reduce Waste of Compounded Sterile Products in Hospital Pharmacies
2014
Hospital Pharmacy
Issue
7
Volume
49
Introduction to Innovation, Design, and Development of ICT-Enabled Services Minitrack
2014
47th Hawaii International Conference on System Sciences
Quantitative Case Study: Use of Pharmacy Patient Information Systems to Improve Operational Efficiency
2014
System Sciences (HICSS), 2014 47th Hawaii International Conference
Use of a Markov Decision Process Model for Treatment Selection in an Asymptomatic Disease with Consideration of Risk Sensitivity
2013
Socio-Economic Planning Sciences
Introduction to Innovation, Design, and Analytics Supported Development of ICT Enabled Services Minitrack
2013
46th Hawaii International Conference on System Sciences
Platform Complexity: Lessons from the Music Industry
2013
Hawaii International Conference of Systems Sciences
Platform Complexity – Lessons from Mobile Wireless
2012
11th International Conference on Mobile Business (ICMB2012)
The Paradoxes of Change and Control in Digital Infrastructure: The Mobile Operating Systems Case
2011
Proceedings of the International Conference on Mobile Business
Digital Infrastructures: The Missing IS Reserach Agenda
2010
Information Systems Research
Issue
4
Volume
21
Unanticipated Influence of Coordination Mechanisms on Physician Workstyles and ED Operational Efficiency
2010
Proceedings of the Americas Conference on Information Systems
Desperately seeking the Infrastructure in IS Research: Conceptualization of "Digital Convergence" as co-evolution of social and technical infrastructures
2010
Hawaii International Conference of System Sciences
Operational Performance of a US Emergency Department: Impact of Coordination Mechanisms and Physician Workstyles
2008
Proceedings of the 13th International Conference on Productivity and Quality Research
Unanticipated Influence of Coordination Mechanisms on Physician Workstyles and ED Operational Efficiency
2008
Towards a Theoretical Framework for Studying the Effect of Mobile-ICT on Coordination
2007
Proceedings of the Hawai'i International Conference on System Sciences
The 3G Transition: Changes in the US Wireless Industry
2006
Telecommunications Policy
Issue
10-11
Volume
30
Coordination of technology and diverse organizational actors during service innovation – the case of the wireless data services in the United Kingdom
2006
Proceedings of the Helsinki Mobility Roundtable
An Actor-Network Study of 3G Standards Making and Adoption in the US Wireless Industry - A Case of Wireless Operator Standardization Strategies
2005
Proceedings of the Hong Kong Mobility Roundtable
The 3G Transition: Changes in the US Wireless Industry
2004
Sprouts: Working Papers on Information Environments, Systems, and Organizations
Volume
4
Yacht Video System for the Whitbread Round the World Race
1996
Electronics and Communication Engineering Journal of the IEE
Issue
6
Volume
8
3-320 Carol Simon Hall
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